What is TELUS Online Security?

Learn more about TELUS Online Security — a complete online protection solution.

TELUS Online Security is a powerful cyber safety solution for your life in the connected world. 

What does TELUS Online Security Basic include?

TELUS Online Security Basic provides comprehensive protection for your online privacy, connected devices and the information on them.

Dark Web Monitoring
*

(for 1 individual) that continuously patrols the hard-to-find dark websites and forums (‘the dark web”) for your personal information, including email and phone numbers. It notifies you if your information is found as well as what steps you can take to help protect your information
Real-time protection with Norton™ 360 with LifeLock Basic Plus
(up to 2 devices) for your business PCs, Macs, Android and iOS devices against online threats such as ransomware, viruses, spyware and malware
Secure VPN
(up to 2 devices) that gives your family the power to secure their connection each time they go online. Your personal info is encrypted, preventing cyber criminals from intercepting your connection and gaining access to your personal information

Footnote:

* Dark Web Monitoring in the Norton 360 Basic plan (without LifeLock) defaults to monitor your email address only.

What does TELUS Online Security Standard include?

TELUS Online Security Standard 
provides all-in-one protection for your connected devices, online privacy and identity.

Dark Web Monitoring
*

(for 1 individual) that continuously patrols the hard-to-find dark websites and forums (‘the dark web”) for your personal information, including email and phone numbers. It notifies you if your information is found as well as what steps you can take to help protect your information
Real-time protection with Norton™ 360 with LifeLock Basic Plus
(up to 3 devices) for your business PCs, Macs, Android and iOS devices against online threats such as ransomware, viruses, spyware and malware
Secure VPN
(up to 3 devices) that gives your family the power to secure their connection each time they go online. Your personal info is encrypted, preventing cyber criminals from intercepting your connection and gaining access to your personal information
Identity theft reimbursement coverage
should you become a victim of identity theft. they’ll work to resolve it with a dedicated Identity Restoration Specialist assigned to your case from start to finish. And, you’re covered for qualified Personal Expense Reimbursement up to $25,000
Credit Monitoring
monthly access to pull an annual credit report, bank/credit card/investment alerts sent as part of the 1-Bureau Credit Monitoring** feature

Footnotes:

* Dark Web Monitoring in the Norton 360 Basic plan (without LifeLock) defaults to monitor your email address only. Log in to your My Norton account to enter more information for monitoring purposes.

** CreditVision credit score is based on TransUnion data. Third parties use may use many different types of credit scores to assess your creditworthiness.

What's the difference between TELUS Online Security plans?

Feature	TELUS Online Security Basic $6/m	TELUS Online Security Standard $10/m	TELUS Online Security Complete $20/m	TELUS Online Security Ultimate $30/m
Includes PC, Mac, iOS and Android	Up to 2 devices	Up to 3 devices	Up to 10 devices	Up to 20 devices
Device Security	✓
Password Manager	✓	✓	✓	✓
Secure VPN	Up to 2 devices	Up to 3 devices	Up to 10 devices	Up to 20 devices
Dark Web Monitoring *	✓	✓	✓	✓
Bank & credit card activity alerts **
Investment Account Activity Alerts **				✓
Credit Monitoring Alerts ***		1-Bureau		2-Bureau
One-Bureau Credit Score Trend *** †			✓	✓
One-Bureau Credit Report & Credit Score *** †		Annual On-demand	Daily On-demand	Daily On-demand
Full-Service Identity Restoration
Identity Theft Reimbursement Coverage †† Coverage for lawyers and experts Personal expense reimbursement		Up to $25,000		Up to $1M

Footnotes:

* Dark Web Monitoring Powered by LifeLock™ in plans (without LifeLock) defaults to monitor your email address only. Log in to your My Norton account to enter more information for monitoring purposes.

** LifeLock does not monitor all transactions at all businesses.

*** If your plan includes credit reports, scores and/or credit monitoring features ("credit features"), two requirements must be met to receive said features: (i) your identity must be successfully verified with TransUnion and (ii) TransUnion must be able to locate your credit file that contains sufficient credit history information. If these requirements are not met you will not receive credit features from TransUnion. Any credit monitoring from TransUnion will take several days to begin after your successful plan enrollment.

† CreditVision credit score is based on TransUnion data. Third parties may use many different types of credit scores to assess your creditworthiness.

†† The Identity Theft Reimbursement Coverage, with a limit of up to $25,000 for Standard, up to $100,000 for Complete and up to $1 Million for Ultimate, is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company, under group or blanket policies issued to LifeLock or its respective affiliates for the benefit of its Members. Please refer to the actual policies for terms, conditions, exclusions of coverage, and for the types of experts that may be covered for reimbursement of professional service fees. Experts not specified in the policies will not qualify for reimbursement jurisdictions. Review the Summary of Benefits under the Insurance Coverage (Canada) here.

Note
: No one can prevent all cyber crime or identity theft.

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Learn about accessibility at TELUS

What is TELUS Online Security?

What does TELUS Online Security Basic include?

What does TELUS Online Security Standard include?

What's the difference between TELUS Online Security plans?

Coverage for lawyers and experts

Personal expense reimbursement

Did this article solve your problem?

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