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Wellness Messenger FAQs
Find answers to frequently asked questions related to the Wellness Messenger
I’m having trouble signing in to TELUS Wellness Messenger using TELUS My Account?
How do I add a contact?
How do I accept or deny a contact request?
How do I send wellness data from the Messenger tab?
How do I request wellness data from the Messenger tab?
How do I send pictures from the Messenger Tab?
How do I send wellness data from the Dashboard tab?
How do I add/change access to Apple Health data from TELUS Wellness Messenger?
I see “You have no data on your dashboard” on the TELUS Wellness Messenger dashboard tab regardless of the data or date range I select?
How do I receive TELUS Wellness Messenger push notifications?
How do I restore my messages?
Which Apple devices are supported?
How do I block or unblock a contact?
When I travel abroad, will I be charged for data roaming?
How do I delete messages, data or pictures?
How do I remove/delete a contact?
How do I delete my account?
Why can't I connect to TELUS Wellness Messenger?
How does TELUS Wellness Messenger work with my iPhone's contacts?
How do I allow TELUS Wellness Messenger access to my photos?
Can I use TELUS Wellness Messenger on my jailbroken device?
How do I use Broadcast Groups in TELUS Wellness Messenger?
How can I tell if someone has received or read my message?
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