Sign up for pre-authorized payments in your My TELUS App

Did you know you can sign-up for or update pre-authorized payments on My TELUS app? Choose if you want to use your banking account , Visa (Credit and Debit), MasterCard, or an American Express credit card.

Follow the steps below within your My TELUS app :

Log in to the My TELUS app on the device using the username and password required for telus.com/mytelus
Select
Billing
using the menu found across the bottom of the page
Select
Set up pre-authorized payments
or
Update Payment Info
Select
Bank Account
OR
Credit Card
Enter the following information:

For a
Bank Account
:
- Transit Number
- Institution Number
- Account Number
  
  Note
  : Select
  Need Help
  to see the location of these details on a cheque.
For a
Credit card
:
- Cardholder name
- Card number
- Expiry date
- Three-digit Card Security Code (CSC)

Review and check the box to accept the terms
Select
Next

A confirmation screen will appear advising it may take a bill cycle to take effect
. If there is a balance owing you will be prompted to pay the bill.

Note
: To add or update via My TELUS online portal, see How to add your pre-authorized payment information 

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