Sign up for pre-authorized payments in your My TELUS App

Did you know you can sign-up for or update pre-authorized payments on My TELUS app? Choose if you want to use your banking account , Visa (Credit and Debit), MasterCard, or an American Express credit card.

Follow the steps below within your My TELUS app :

  1. Log in to the My TELUS app on the device using the username and password required for telus.com/mytelus

  2. Select
    Billing
    using the menu found across the bottom of the page

    Billing
  3. Select
    Set up pre-authorized payments
    or
    Update Payment Info

    Set up pre-authorized payments
  4. Select
    Bank Account
    OR
    Credit Card

    Credit card or bank account
  5. Enter the following information:

  • For a
    Bank Account
    :

    • Transit Number

    • Institution Number

    • Account Number

      Bank account info

      Note
      : Select
      Need Help
      to see the location of these details on a cheque.

  • For a
    Credit card
    :

    • Cardholder name

    • Card number

    • Expiry date

    • Three-digit Card Security Code (CSC)

      Credit card
  1. Review and check the box to accept the terms

  2. Select
    Next

A confirmation screen will appear advising it may
take a bill cycle to take effect
. If there is a balance owing you will be prompted to pay the bill.

Note
: To add or update via My TELUS online portal, see
How to add your pre-authorized payment information

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