Learn about TELUS Easy Payment and where to find your current balances.
What is TELUS Easy Payment?
TELUS Easy Payment®
is a new, affordable program that allows you to spread the cost of a device and select accessories over 24 months in a fair, simple and transparent way.
With TELUS Easy Payment, you can see the clear difference between the cost of the device and that of your plan with TELUS. You can make informed decisions about how much you want to pay upfront versus paying monthly, and about the devices that fall within your budget.
Customers can get access to the latest and greatest device that is within their budget with 4 device payment options:
Zero Upfront TELUS Easy Payment
: Pay $ 0 upfront and all on your monthly bill over a 24-month term
Low Upfront TELUS Easy Payment
: Pay a low upfront cost and the rest on your monthly bill over a 24-month term
Low Monthly TELUS Easy Payment
: Pay more upfront and less on your monthly bill over a 24-month term
Buy Outright or BYOD
: Pay the full cost of the device upfront OR bring your own device
How does it work?
Here is an example of a TELUS Easy Payment and Device Discount balance scenario:
Phone “A” sells in store with no term pricing of
. Anna picks a
and receives a
$200 Device Discount
in store for the phone. The
remaining $1,200 TELUS Easy Payment balance
is spread out over
24 months at $50 per month
($1400 - 200 = $1200/24 = $50).
$200 Device Discount
is spread out
over 24 months at $8 per month
($200/24 = $8 per month)
completes her 24 month term
, the TELUS Easy Payment balance will reach
full Device Discount will be applied
If she chooses to renew and
get a new device after 22 months
, she’ll have to pay back the TELUS Easy Payment balance for the
remaining 2 months of $100
($50 x 2 months) and the Device Discount that would have been applied for the
remaining 2 months of $16
($8 x 2)
: If you choose to buy the device outright or bring your own device, then you will
not have a TELUS Easy Payment balance
as your device is already paid in full.
What is my TELUS Easy Payment balance?
Your TELUS Easy Payment balance is the remaining amount to pay off the cost of your device over
Once you've paid the TELUS Easy Payment balance, the device charge is automatically removed from your bill and the only remaining monthly charge is for your TELUS mobile plan.
You can find your current TELUS Easy Payment balance with
Log in to
My TELUS online
My TELUS App
Plans & Devices
Select the desired
, then the desired
tab, depending on which TELUS Easy Payment balance you wish to view
: The Accessories tab will only appear for customers with accessory TELUS Easy Payment financing
Here you can review your
current TELUS Easy Payment balance
TELUS Easy Payments to date
What is my Device Discount balance?
Device Discount balance
is the remaining balance on the upfront discount you received towards your device at the time of purchase. If you decide to upgrade or cancel your device before the end of your service term, you will need to pay back the remainder of this discount.
You can find your current Device Discount balance with