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Troubleshooting for TELUS Business customers: Slow internet speeds
Follow these tips and suggestions if you're experiencing a slow internet connection.
To get started, first run a
and save the results. Compare them with the speeds you reach after following the following troubleshooting steps.
Make sure that devices connected to your network are not downloading/uploading during the speed test. It can impact the results of the speed test.
Restart your modem or gateway
Check your cables
Other factors to consider
If you find you are still experiencing issues with your Internet speed, please
for further assistance.
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Enabling or disabling Nighttime Mode on your TELUS Secure Business control panel
Learn how to change your TELUS Secure Business control panel display, voice settings and chime settings for evenings and nights.
Enabling or disabling Sensor Activity Monitoring for TELUS Business customers
See the status of a specific Door and Window or Motion sensor on your system status or event history.
Activate your TELUS Business email on an iPhone or iPad
Instructions to set up your business email account on an iPhone or iPad
Making a call or sending a text when travelling for TELUS Business customers
How to make phone calls and send texts to numbers in different locations while on a business trip to the US or international destinations.
Business Long Distance "BLD" Service Terms
The service terms in this article apply to a group of services or a specific service within a group.
Learn about accessibility at TELUS