Troubleshooting for TELUS Business customers: Slow internet speeds

Follow these tips and suggestions if you're experiencing a slow internet connection.

To get started, first run a
speed test
and save the results. Compare them with the speeds you reach after following the following troubleshooting steps.

Note:
Make sure that devices connected to your network are not downloading/uploading during the speed test. It can impact the results of the speed test.

If you find you are still experiencing issues with your Internet speed, please
contact us
for further assistance.

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