Troubleshoot your doorbell camera
LED status reference guide
You may be able to troubleshoot your Secure Business doorbell camera using our LED status reference guides and troubleshooting tips.
Round Doorbell Camera: LED status reference guide
Troubleshoot your Round Doorbell Camera
Press and hold the doorbell button for the time specified to perform a troubleshooting step.
Note
: If the LED on the doorbell is not showing any color, there may be a power issue or it may have been turned off in the video settings on the customer website.Slim Line Doorbell Camera: LED status reference guide
Troubleshoot your Slim Line Doorbell Camera
Press and hold the doorbell button for the time specified to perform a troubleshooting step.
Note
: If the LED on the doorbell is not showing any color, there may be a power issue or it may have been turned off in the video settings on the customer website.Did this article solve your problem?
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