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Blank channels
Tips on restarting your modem or digital box to restore channels
If the onscreen guide appears, but the screen is otherwise black, first
try changing the channel
.
If you find that all channels are black after changing the channel, you can restart your equipment as described below.
Restart your modem
Disconnect the power cord behind your modem
Wait 5 seconds
Reconnect the power
Check your modem. The following lights should be green within a few minutes:
Power (solid green)
DSL (solid green)
Internet (solid or blinking green)
Restart your digital box or PVR
From the back of your digital box, disconnect the black power cord
Wait 5 seconds
Reconnect the black power cord to the back of your digital box
Note
: If you're experiencing the same issue with additional digital boxes in your home, repeat steps 1-3 with each.
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