The Internet Code of Conduct for TELUS Business customers
Information on the CRTC Internet Code of Conduct and American Sign Language (ASL) video
Information about the CRTC Internet Code
The Canadian Radio-television and Telecommunications Commission (CRTC) has created the Internet Code so that customers of Internet services are better informed of their rights and responsibilities contained in their contracts with Internet service providers.
The Internet Code of Conduct
Effective January 31, 2020, the CRTC has introduced the Internet Code of Conduct. To learn more about your rights as an Internet consumer, visit the