Get real-time tips to solve device issues with the Mobile Klinik Device Checkup app
With the Mobile Klinik Device Checkup app you can easily find customized solutions to common device problems. The app can help solve device problems using its 4 tools - Checkup, Warranty look-up, Trade-in evaluator and Tutorials.
tool, you can run diagnostics to get tailored recommendations on how you can improve your device performance
tool, you can check your device’s warranty status and get recommended next steps for repair options
, you can run through a series of tests that can help you determine your device’s trade-in value
By identifying your device, the
tool will let you interact with hundreds of device how-to’s
How to get the app
Mobile Klinik Device Checkup is available on iOS and Android devices. Visit the
Each of the three tools lives in a separate tab at the bottom of the app. This makes it easy for you to use the right tool for the help you are looking for.
The Checkup tool will run a series of tests directly from your device. It will provide the status and personalized recommendations on:
The Services tool identifies the warranty status of your TELUS device. Based on your warranty coverage and device type, customized service options are displayed to guide you on your next steps for repair. Note: if you’re using an Apple device, you will need to enter your phone number to verify your account and warranty status. This number will not be stored in the app. You can also check your warranty status online at
The Tutorial tool will teach you to use your device for topics ranging from simple to complex. Get step-by-step walkthroughs to learn about all your device-specific features and up-to-date OS features. Examples include Getting Started, Texting and Messaging, Email, and Productivity and Efficiency. You can also browse through all our
Mobile Klinik Device Checkup requests a number of permissions to help diagnose and understand your device. This information is used to offer you tailored suggestions on how to improve your device, and to help us improve the app itself. The privacy of your information is protected. You can read more about privacy at TELUS by visiting