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Personal Support page.

Support for TELUS Business Apps

Learn more about how to get support for your Microsoft 365 Cloud Services, Google Workspace and ESChat services.

App support is available for all Microsoft 365, Google and ESChat customers.

How to contact Support

To get help, go to
businessapps.telus.com
 and click on the
TELUS Business Apps Support
tile on the
Applications
page.

The Applications page with an arrow pointing to the TELUS Business Apps support tile.

You can get in touch with us in a number of ways:

  • 24/7 chat support

  • Book a support appointment with a Support Specialist

  • 24/7 phone support:
    Call us
     at our toll-free number.

    • Press
      1
      for billing, account questions or issues with your TELUS Business Apps portal.

    • Press
      2
      to buy TELUS Business Apps.

    • Press
      3
      for Technical Support.

  • Email us:

    • For Technical Support
      : Send an email to
      help@support.businessapps.telus.com
      (for English) or
      agent@support.businessapps.telus.com
      (for French). We'll respond within 4 hours.

    • For support with new orders
      : Send an email to
      orders@support.businessapps.telus.com
      . We'll respond between Monday to Friday, 8 a.m. to 5 p.m. (local time).

The different options for contacting Support listed on the TELUS Business Apps Support page.

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