Retrieve your mobile voicemail messages

Instructions for listening to your voicemail messages

From your mobile device

  1. Dial 1 + your 10-digit phone number +

  2. When prompted, enter your password

  3. Follow the voice prompts

: Regular airtime charges apply. If you're calling within Canada, retrieving your voicemail messages is a toll-free call. If you're in the U.S. or elsewhere, roaming and long distance charges will apply.

From a landline:

  1. Enter your 10-digit phone number (local). If long distance, enter 1 first

  2. Press
    to interrupt greeting

  3. Enter your password

  4. Follow the voice prompts

: If you’re calling long distance to retrieve your messages, long distance charges will apply.

Download the handy
TELUS Voicemail Quick Reference Guide
for feature reference and helpful tips.

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