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How do I reset my password?

I can't remember my password for the TELUS Connected Worker app and need to reset it.

To reset your password, enter your e-mail address into the
Email
field, then select the
Forgot Password
link found on the sign-on screen of the app. Alternatively, you can reach out to your system admin and they can send a link to you.

Connected Worker - Forgot Password

Make sure to check your junk folder if the email hasn't shown up in 15 minutes or so and be advised that the link will expire after 24 hours. You must also make sure that the email is being opened on the phone. If you choose to open the email on a laptop or a desktop, please use either Google Chrome or Firefox to reset your email. 
Do not use Internet Explorer as it will not allow you to reset your password
.

Note
: Only you or your system admin can request a password reset email. For privacy reasons TELUS is not able to do this.

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This Privacy Statement describes how TELUS collects, uses, and discloses your personal information when you use the TELUS Business Connect Mobile App.

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