Requesting Access to My TELUS

1. You can create your new profile on the

by clicking on

2. Provide your email and billing address postal code and phone number on the account.

3. Select Continue

4. Select the email or phone number where you would like to receive it

5. Choose whether you prefer to receive your verification code via text, email

6. Select

7. You will either receive a text or email with a 6-digit phone code.

8. Enter your 6-digit verification code and select

9. Enter your first name and last name

10. Create your password according to the required criteria.

11. Select a security question and give your answer. Your security question will be used in case you forget your email or username. Make sure you select a question you won’t have trouble remembering the answer for

12. Select

2. From the page, click on located around the middle of the page below the inserts showing your services. 

3. Provide your email and billing address postal code and phone number on the account.

4. Select

Whether you are requesting from an existing profile or a new one, you will be presented with this screen if all steps are successfully followed:

The request has been sent to the .