1. You can create your new profile on the
by clicking on
Create My TELUS account
2. Provide your email and billing address postal code and phone number on the account.
3. Select Continue
To confirm your identity, we’ll send you a 6-digit verification code.
4. Select the email or phone number where you would like to receive it
5. Choose whether you prefer to receive your verification code via text, email
7. You will either receive a text or email with a 6-digit phone code.
8. Enter your 6-digit verification code and select
Submit code
Once your verification code has been entered and we’ve confirmed your identity, you’ll be asked to create your profile.
9. Enter your first name and last name
10. Create your password according to the required criteria.
11. Select a security question and give your answer. Your security question will be used in case you forget your email or username. Make sure you select a question you won’t have trouble remembering the answer for
12. Select
Create account