Recover a deleted Office Phone voicemail message

How to recover a recently deleted or expired message

Your Office Phone voicemail deleted and expired messages are automatically moved to the
Deleted messages

: Only messages that have been deleted or have expired within the last 24 hours can be recovered.

Recover a message

  1. From the Main menu press
    , then

  2. Review the messages to find the one you want to re-save

  3. Select
    to re-save the message

  4. The message will be returned to your
    Saved messages

Office Phone voicemail messages will automatically expire:

  • After 40 days if you have

  • After 10 days if you have
    Voicemail Simple


Did this article solve your problem?


Related articles

TELUS return policies

Refunds and exchanges for TELUS purchases

Tips on Identifying Spam

How to figure out if a suspicious message received on your device is spam

Wireless Public Alerting explained

Wireless Public Alerting (WPA) description and device compatibility list

Troubleshooting for TELUS Business customers: Freezing / choppy image (wired)

Follow these troubleshooting steps if your TV picture keeps stopping or blurring and the audio keeps cutting out on your wired digital box.

Learn about accessibility at TELUS