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Download the Optik TV welcome kit
Get detailed information and troubleshooting tips for your Optik TV and Internet
Optik TV and Internet welcome kit
: The Optik TV mobile app referenced in the kit is not available for business customers
The kit contains helpful information on setting up and using your Optik TV and Internet, and troubleshooting instructions for common issues.
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Find your current device balance and understand adjustments
Troubleshoot noise, static or radio interference on your Office Phone line
Follow these steps to help you determine the cause of the issue with your phone line.
Other factors impacting your wired internet speed
Troubleshoot your slow wired internet
Other factors impacting your Wi-Fi internet speed
Troubleshoot your slow Wi-Fi
Experiencing slow speeds (wired connection)
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