Optik TV Restart feature
Learn about the Optik TV Restart feature
The
Restart feature
on Optik TV allows you to watch programs already in progress or previously aired from the very beginning, even if you forget to set up your PVR.
Optik TV subscribers will be able to use the
Restart feature
on select programs that aired up to 30 hours ago.
Note
: You can pause and rewind just like live TV, but there are some channel provider restrictions on
fast-forward and skip ahead
.
Record
is disabled for all restarted programs.
How do I use the Restart feature?
There are several ways to use the
Restart feature
:
Find a program with a
Restart
icon, highlight it and press
OK
Press
OK
while the channel peek is still visible
The episode will start playing from the beginning
To find previously-aired programs in the guide*, use the
left arrow
button to scroll back in 30-minute intervals (up to 30 hours) or the
rewind
button to jump back 24 hours and press
OK
to select your desired program
Select
Watch
to restart the previously-aired program
*Restarting past-aired programs is not available on the Optik TV app at this time
Tip
: You can use the
Jump to feature
in the live TV guide to go back to yesterday: While in the guide, press the
Options
button, select
Jump to day & time
, select
Yesterday
and press
OK
.
Tune to the channel you’d like to restart
Press the
Info
button on your remote
Select
Start over
to restart in-progress programs or
Watch
to restart previously-aired programs
Press the
Search
button on your remote
Type in the program you’re searching for
Scroll to the
Restart Show
tab
Select from the options available
Select
Start over
to restart in-progress programs or
Watch
to restart previously-aired programs
Can I restart a program that has already finished airing?
New!
You can now use the
Restart feature
on select previously-aired programs. This new function allows you to:
Scroll back 30 hours in the live TV guide to see past-aired programs*
Watch programs up to 30 hours back in time
Watch previously-aired programs before they go up on TV On Demand
Find Restart-enabled programs with the Search function
*Restarting past-aired programs is not available on the Optik TV app at this time
How do I get out of Restart mode and go back to live TV?
To get out of
Restart
mode, change the channel by using your Optik TV remote to press the up or down channel button. Then return back to your original channel. The channel should then operate in regular live TV mode.
Note
: You enter
Restart
mode by selecting
OK
on the green
Restart show
button after selecting a channel with the
Restart icon
in the guide.
If you are using the Optik TV app, you can go back to regular live TV mode by using the Live button on the screen. Touch the bottom of the screen to see the options. Touch the Live option and your program will resume the live broadcast.
Which channels and programs offer the Restart feature?
We are also expanding our Restart feature to the Optik TV app starting with over 50 channels and expanding to all channels over time, so you can Restart on the Go just like you do at home.
Can I pause and rewind a program after restarting?
Yes, you can pause and rewind a program after restarting.
How long can I pause a show after restarting?
You can pause a program for 10 minutes after restarting. After that, live TV will resume.
Can I record a show after restarting?
Similar to On Demand content, you cannot record restarted shows. However, you can go back to live TV and record the program from that point on.
Can I fast-forward a show after restarting?
Similar to live TV, you cannot fast forward or skip commercials on programming that has been restarted. Restrictions, if applicable, are applied by the channel provider. Fast forwarding is available only on select programming*.
*Fast forwarding is not available on the Optik TV app at this time
If I exit a restart program after restarting, can I resume later from where I left off?
Yes, it is possible to resume programs from where you left off under some conditions. In those cases, the
Restart show
button is replaced by a
Resume
button.
Is there a cost to restart a show?
No, this feature is included with Optik TV at no extra cost.
What happens after I finish a restarted program?
Depending on the content rights of the next program, you can continue watching in
Restart
mode or you will return to in-progress live TV.
Why can’t I fast-forward my program?
You may have triggered the
Restart feature
on Optik TV by rewinding past the point when you started watching the program. You cannot fast-forward or skip commercials on programming that has been restarted.
Note
: The
Restart feature
allows you to rewind up to 30 hours in select previous programming, identified by the
Restart
icon.
I missed pressing the Restart show button – how else can I restart?
Approximately 5 seconds after tuning in to a channel, the channel peek and the
Restart show
button disappears. You can get it back by pressing the up or down arrow on your remote. Once it appears, press
OK
to restart the program.
You can also press the
Info
button on your remote once you have tuned in to the channel. You will see an option to
Start over
. Select it to restart your program.
My show is over. Can I restart it?
The
Restart feature
on Optik TV allows you to watch programs that previously aired from the very beginning*, even if you forget to set up your PVR.
Channels that have Restart content enabled have a left pointing chevron in the guide. Simply use the left arrow on your remote to scroll left "into the past." Select programs on those channels will be shaded lighter in the guide and will have the Restart icon when they are available for you to watch. See
Using the Live TV guide
for steps.
*Restarting past-aired programs is not available on the Optik TV app at this time
How do I disable the Restart feature?
There is currently no option to disable the
Restart feature
. You can still watch live TV as normal: Simply ignore the
Restart show
button and it will disappear after a few seconds.
Tip
: You can remove the channel peek (
1
) that displays the
Restart show
button by pressing the
Back/Exit
button on your remote while this preview window is visible.