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Frequently Asked Questions (FAQ) about My TELUS support requests — For TELUS Business customers
Find answers to frequently asked questions related to My TELUS Support Requests
How do I submit a request?
What happens after I submit a request?
Where can I check the status of my request?
What if I can’t find the Support request topic I’m looking for?
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TO ARCHIVE_TELUS return policies
Refunds and exchanges for TELUS purchases
TO ARCHIVE_Peace of Mind plans
Information on Peace of Mind plans and important details about data usage
TO ARCHIVE__Promotion expiry on your Business bill
Information on the promotion expiry on your Business bill
TO ARCHIVE_Mobility fees
Find out the cost for a device setup or rate plan change
TO ARCHIVE__Restart a ZyXEL VSG-1432 modem
How to restart a ZyXEL modem and your computer
Learn about accessibility at TELUS