Set up mobile data usage notifications, blocks and preferences

Manage your notifications and limit data usage with the My TELUS Data Manager.

Set up Data Usage Notifications

Notifications apply to your shared data plan and to any top-ups or roaming passes members may buy.

Login to your
My TELUS

profile
Select
Usage
Select the appropriate plan using the tabs (if applicable)
In the
Manage Your Plan
section, select
Manage notification and blocks
to navigate to the
Data Manager
Select
Data Usage Notifications
Scroll the page to see your current notification settings for each plan on your account, then select
Edit
for the desired plan
- To help you manage the right notifications, you can also
  Search for a subscriber to find their plan
  by entering their phone number in this field
Select each desired usage notification (eg.
50%
,
100%
, etc.), then select the
Receive notifications for this plan
checkbox to enable notifications
Select
Save changes

Set up Additional Data Charges & Blocks

Set up notifications, blocks and authorizations to avoid additional charges when data charges reach pre-set limits. This is applicable to pay-per-use data charges, travel passes and top-ups for the entire account.

To edit these settings, first navigate to the Additional Data Charges & Blocks
 section of the My TELUS Data Manager
:

Login to your
My TELUS

profile
Select
Usage
Select the appropriate plan using the tabs (if applicable)
In the
Manage Your Plan
section, select
Manage notification and blocks
to access the
Data Manager
From the
Data Manager
, select
Additional Data Charges & Blocks

Canadian Data Charges

Includes all pay-per-use charges and data top-up purchases on the account within
Canada.

Scroll to the
Canadian Data Charges
section, then select
Edit
Select
Notify
for each desired charge amount (eg.
10$
,
20$
, etc.)
- To best avoid additional charges, you can instead select
  Block and Notify
  at each desired amount to automatically block additional Canadian date charges once the preset limit is reached
- You can also instead
  Opt out of Canadian blocks and notifications
  by selecting
  Yes
Select
Save changes

Roaming Data Charges

Includes all pay-per-use charges outside of Canada 
and travel pass purchases on the account.

Scroll to the
Roaming Data Charges
section, then select
Edit
Select
Notify
for each desired charge amount (eg.
10$
,
20$
, etc.)
- To best avoid additional charges, you can instead select
  Block and Notify
  at each desired amount to automatically block additional Canadian date charges once the preset limit is reached
- You can also instead
  Opt out of Roaming blocks and notifications
  by selecting
  Yes
Select
Save changes

Ability to unblock data

If data on the account is blocked, authorized users can unblock the account and allow additional charges by replying to the data block notification. 

Once unblocked, all account members will be able use more data. If no additional data is added, all usage will be billed at the pay-per-use rate.

Scroll to the
Ability to unblock data
section, then select
Edit
Under
Authorize device?
, select
Yes
for each user you wish to be able to unlock data
Select
Save changes

Set up Notification Preferences

Manage your notification preferences to receive real-time alerts via text and/or email for the account.

Login to your
My TELUS

profile
Select
Usage
Select the appropriate plan using the tabs (if applicable)
In the
Manage Your Plan
section, select
Manage notification and blocks
to access the
Data Manager
From the
Data Manager
, select
Notification Preferences
Select
Edit
in the
Data notifications
section
Select each
user phone number
you wish to send notifications to
Select
Save changes

Set up mobile data usage notifications, blocks and preferences

Set up Data Usage Notifications

Set up Additional Data Charges & Blocks

Canadian Data Charges

Roaming Data Charges

Ability to unblock data

Set up Notification Preferences

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