Conference calls on your business mobile device

How to make or disconnect a conference call on your mobile phone

Initiate a conference call

You can connect three people on one call. There are 2 situations in which you start a conference call; you call someone and want to add a second person to the call or, someone calls you and then you want to add a second person to that call. The same process applies to both situations.

  1. Once the call is connected, select the
    add call
    option ("
    +"
    icon)

  2. Once
    add call
    is selected the other person on the call will be put on hold. Now you can either choose from your contacts or dial the number manually

  3. After the new party answers there will be a icon called
    Merge.
    Selecting
    Merge
    will connect all 3 participants

Disconnect a conference call

  • To disconnect one of the participants: During the call, press the
    Send
    key. The participant who was last to join the call is disconnected

  • To end the conference call: Press the
    End
    key. Your conference call ends

If you are unable to establish a conference call make sure your phone supports multiple participants and that your mobility plan allows conference calling.

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