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Troubleshooting for TELUS Business customers: Internet light is green / Wi-Fi light is off (ZyXEL VGS - 1432)

All of the devices at work cannot connect to the Internet

Internet light is green / WLAN light is off

Try the following steps:

    Resetting your modem will remove your customized network name and password. You will have to reconnect devices to the default network or reset your
    network name and password
    .

    Note
    : Restarting or resetting your modem may only provide a temporary fix to your problem, if you find the issue reoccurs
    contact us
     in order for us to find and fix the root cause of your problem.

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