iMessage de-registration

Learn how to de-register iMessage from your phone

If you recently switched from an iPhone to a different device, you may experience issues receiving text messages from iPhone users. This is because Apple continues to route these text messages through iMessage. Please be sure to de-register from iMessage.

Visit the Apple Support site for information on how to
de-register from iMessage

Did this article solve your problem?


Related articles

Connect an iPhone or iPad to your home Wi-Fi

How to join your wireless Internet network from an Apple device

Set up TELUS email on your computer using Apple Mail

Access your email account through Apple Mail

Troubleshoot incoming text message problems

Troubleshoot issues that can prevent you from receiving text messages

Activate data on iPhone or iPad

How to set up and activate data on your Apple device

Turn your iPhone into a Wi-Fi hotspot

Create a personal hotspot using your iPhone

Learn about accessibility at TELUS