How to use your panel camera
Information and tips for using your panel camera
To help further protect your business and to make sure you know who is accessing your security system at all times, your system will take a photo of you when you disarm your panel and when your settings are changed. The system will capture both an image and a video when an alarm event occurs. All photos and videos will be stored until you decide to delete them.
Accessing your panel photos or videos
To access the photos and/or videos that were taken, you can view them through:
1. Control Panel or Secondary Touchscreen Wireless Panel
Swipe left or right from the main panel screen to get to the disarm photo gallery. To delete the photos or videos from your panel, simply click on the garbage can icon to the right of the photo and enter your master code.
: You can customize your settings so you do not need to enter a master code when deleting your captured photos or videos. For instructions, see below.
2. TELUS Secure Business mobile app or web portal
To delete the photos from your Mobile App or the Web Portal:
Log into your TELUS Secure Business mobile app or web portal
Select the photo(s) you would like to delete
Customizing your the Camera Settings on your Control Panel
Swipe down from the top of your screen to access the settings page
. If you do not see this option,
to enable the feature to your account
Enable or disable the following camera settings to suit your preferences. All these settings are turned on by default
Customizing the Camera Settings on your Secondary Wireless Touchscreen Panel
On your Secondary Wireless Touchscreen Panel, access your
by dragging the menu from the top of the screen
In your Settings, select
Enable or Disable the options to suit your preference
: The settings on the Secondary Touchscreen Wireless Panel are limited to only the Disarm Photos, Alarm Photos, and Alarm Videos functionality.