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Business Support
Rebooting your TELUS Business TV digital set-top box
Rebooting your TELUS Business TV digital set-top box
Follow these steps to restart your Business Optik TV box.
Steps to reboot your TELUS Business TV set-top box
Note
: It’s important to reboot your equipment in this specific order.
Restart your modem
.
Once your modem is back online, locate your
Optik TV® digital set-top box (STB)
.
Disconnect the power cord from the back your digital box.
Wait 2 minutes.
Reconnect the power cord to the back of your digital box.
The digital box will reboot, which may take a few minutes. The box will be ready once both the
Link
and
Power
lights are on.
Ensure you are able to watch
Live TV
.
Move on to any other digital boxes in the location and repeat
steps 3 - 7
, as needed.
What to do if your Business TV digital box is still not working
If the process does not work as expected, please contact a
TELUS Business Representative
.
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