How to customize your settings for the holidays

As an Administrator, you are able to set up a specific mailbox for voicemail messages. This also allows you to use a different voicemail greeting during the holidays without needing to change your standard greeting.

: Don’t forget to set custom answering rules to ensure that the caller is directed to your custom mailbox, as explained in a following section.

As an Administrator, you’re able to set up a simple holiday greeting without the ability to leave a message.

: Don’t forget to set your custom answering rules to ensure that the caller is directed to your custom announcement, as explained in a following section.

As an Administrator, you can set up your phone system to have custom operating hours, such as shorter holiday hours or being closed for the day. This allows the standard hours of operation to continue once the holiday is over without the need to go back and reconfigure the settings. 

: Custom hours rule should be set at the same level that the number is assigned to. 

As an administrator, you can create custom answering rules for a User extension or a Call Queue so calls can be handled differently during the holidays. Before setting custom answering rules, ensure that you created a custom rule for holiday hours, as explained in a previous section.