Main control panel (2019 and after)

Familiarize yourself with your main control panel

Familiarize yourself with your system

The security panel user guide
 is a handy reference with extensive information on all available features. 

To ensure you have the appropriate time to familiarize yourself with your new alarm system and reduce the chance of unnecessary false alarms, the default of your security system is to remain on a test mode for 48 hours following your installation. Your services will still be monitored during this time, however two-way voice will not be activated and no emergency services will be dispatched via our Central Monitoring Station.

Arm your system

Selecting the padlock icon
 on the Ready to Arm
 screen allows you to arm your panel in Stay
 or Away
 mode: 

Note: 
You can also turn off Entry delay to arm the system without waiting.

Stay
: Arming your system in Stay mode only arms the system perimeter and is typically used during the night when occupants are sleeping.
Away
: Arming your system in Away mode arms all the sensors attached to your alarm system and is typically used when occupants are out of the home.

Bypassing sensors

All sensors must be closed before you are able to arm your system from the panel. Bypassed sensors offer no protection and cannot cause an alarm. Use bypass if you want to arm your system with one or more sensors open and intentionally unprotected.

Active sensors can be seen under the ACTIVE
 category. These sensors will be bypassed automatically as you arm your system.

You can also manually bypass any sensors at time of arming by selecting the ALL
 category, then selecting the specific sensors you want to bypass.

Bluetooth disarm

With the new security system, you are now able to pair up to 5 devices to your panel for auto-disarm capability. You can also pair a phone to a specific partition if you have partitions setup in your business.

Enabling this capability will allow you to auto-disarm your system when you get within 15 feet of your security panel. If you have a smart lock, you may be able to set up a rule to auto-unlock your door as well.

Warning: 
Pairing a Bluetooth device may cause your security system to auto-disarm if your phone is left within the vicinity of the system.

Pair your device

Warning: 
Pairing a Bluetooth device may cause your security system to auto-disarm if your phone is left within the vicinity of the system.

To pair your phone:

Swipe down from the top of the panel screen to access the menu
Select
Settings
Select
Advanced settings
Type in your
Master code
. This would have been the primary user code that your installer helped you set up at time of install
Select
Bluetooth devices
Select
Add device
Go to your mobile phone
Navigate to your phone’s settings
Select
Bluetooth
Make sure your Bluetooth is
ON
and is discoverable
From the control panel, select your mobile device
Select
Pair
to execute the pairing
Input the
Pairing code
into your phone when prompted
If you have
Partitions setup
, you can select the specific
Partition
the phone should be paired with
Make sure your Bluetooth is left
ON
to disarm your system in the future

Duress codes

You can set up a duress code to transmit a silent alarm to the central monitoring station. Use the duress code when someone is forcing you to operate your security system against your will.

Setting up a duress code

Swipe down from the top of the panel screen to access the menu
Select
Settings
Select
Advanced settings
Type in your
Master code
. This would have been the primary user code that your installer helped you set up at time of install
Select
User management
Select the appropriate
pencil icon
in the
Duress User row
to edit settings
Enter a four (4) digit code as the new duress code, then select
OK
To confirm the duress code, enter the
4 digit code
from the previous step, then select
Save

Using a duress code

While the system is armed, you can enter your secret
Duress code
to send a silent signal to the monitoring center
The operator may still come on 2-way voice over the system, but they will also dispatch emergency response