Favourite numbers on your mobile device
How to manage or change your ten Favourite Numbers using My Account
With our
Favourite Numbers
feature you can choose up to 10 Canadian phone numbers on any network to which you can make or receive unlimited calls and text messages.
Manage your Favourite Numbers
Select
Mobility plans & devices
and select
Favourite numbers
Add or make changes to your current numbers
Note
: The following cannot be selected as Favourite Numbers:
Your voice mail retrieval number
Canadian long-distance numbers, unless your Favourite Numbers service is Nationwide
Favourite Numbers and your account
When you add phone numbers to an empty Favourite Numbers list the new list is effective immediately
If you modify an existing Favourite Numbers list the new list becomes effective within 24 hours
If you have already modified an existing Favourite Numbers list during your billing cycle, further modifications will go into effect at the start of your next billing cycle
To check when your previous changes took effect:
Select
Transaction history
Your favourite number list changes and effective dates will display.