Connected Worker IT Requirements - What Do I Need to Know?
Connected Worker IT Requirements - What Do I Need to Know?
This is the information that you should provide to your IT team in order for the Connected Worker solution to function properly within your organization.
White Listing E-mails
You will want to white list the following e-mails for password resets and communicating with TELUS Connected Worker support:
noreply@telus.com
Configure your network
In order to use the TELUS Connected Worker mobile application via corporate Wi-Fi, make sure the following
firewall ports are opened
to permit traffic:
Connected Worker Services
Port
Protocol
Destination
Mobile Login & Escalation Plan Management (https)
443
TCP
msiothubplatform.aware360.net
TELUS Control Center Portal
443
TCP
cw.telus.com
IOT Hub (tls)
443
TCP
msiothubplatform.aware360.net
Device compatibility
Android and iOS versions supported (current or within two prior versions)
We recommend car chargers and windshield mounts for best performance