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Check your device warranty
Easily access your mobile device's warranty status with the My TELUS app.
Launch the My TELUS App on your device
Plans & Devices
You can view a summary your device warranties in the
section, including the type of warranty (
TELUS Device Care
, etc.) as well as the start and end date of your coverage
: Any expired device warranties will also be listed in this section
for a more detailed breakdown of your warranty coverage
: You can also learn more about your device repair options be selecting
Need a repair?
to locate a nearby TELUS store for assistance.
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TELUS return policies
Refunds and exchanges for TELUS purchases
Tips on Identifying Spam
How to figure out if a suspicious message received on your device is spam
Wireless Public Alerting explained
Wireless Public Alerting (WPA) description and device compatibility list
Caller ID Name (CNAM) - Frequently Asked Questions
Troubleshooting for TELUS Business customers: Freezing / choppy image (wired)
Follow these troubleshooting steps if your TV picture keeps stopping or blurring and the audio keeps cutting out on your wired digital box.
Learn about accessibility at TELUS