Changing your mobile phone number for TELUS Business customers

How to change your phone number within the same province using My TELUS (free of charge).

  1. Select 
    Plans & Devices

  2. Select 

    My TELUS Device tab
  3. From the
    Manage your device
    section, select
    Manage your phone number

    My TELUS Manage your device
  4. Select
    Find a new number
    to search from a pool of our available numbers, or
    Transfer your phone number
    to swap an existing number from another service provider

    My TELUS Manage phone number
  5. Follow the steps on the screen, filling out all necessary fields

  6. Once you've completed the steps, your phone number has been changed. The new number will be
    active within 15 minutes

  7. Once active, turn you phone off and then back on

  8. Place a test call to ensure your new number is working properly

Did this article solve your problem?


Related articles

Instant Voicemail for TELUS Business customers

How to activate and use Instant Voicemail to deliver voicemails as audio files in text messages

Group picture and video messaging for TELUS Business customers

Learn about the group picture and video messaging feature—how it works, requirements, compatible devices and how to enable and disable the feature

TELUS Fair Use Policy for TELUS Business customers

This article goes over the Fair Use Policy for TELUS' Peace of Mind data plans and TELUS-equivalent MTS unlimited/flat rate plans, as well as important details about data usage

How to enable Extended Network Coverage on your device for TELUS Business customers

Learn how to set up and use your business mobile device with TELUS Extended Network.

Canada's Do Not Call List for TELUS Business customers

How to restrict telemarketers from calling your business number

Learn about accessibility at TELUS