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Call forwarding on your mobile device for TELUS Business customers

How to set up and use call forwarding options on your business mobile device

What is Call Forwarding?

Call Forwarding allows you to forward incoming calls to another number and still make outgoing calls with your mobile device.

Once the feature is activated,
Call Forwarding Unconditional
can be used on any device. The other following call forwarding features listed will be device dependent and may not be compatible with your business device.

The following sections will explain how to activate and deactivate all call-forwarding options:

Important information about Call Forwarding

Find essential details about the Call Forwarding feature, including limitations on forwarding text and multimedia messages, billing information, how to check and manage your rate plan features with My TELUS, and potential long distance charges.

    How to forward calls on TELUS mobile

    Call Forwarding can usually be activated and deactivated in your device's
    Call Settings
    section. Refer to your device's user guide to learn how to navigate to the call-forwarding menu through your phone options.

    Otherwise, you can manage Call Forwarding by dialling specific star (
    *
    ) and pound (
    #
    ) commands:

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