Business services rate changes

Learn about important rate changes to your TELUS Office Phone services.

Changes effective June 1, 2023

Overview

Effective June 01, 2023
, and subject to CRTC approval, TELUS is implementing a variety of rate changes for business services.

TELUS filed its submissions on April 28, 2023
, in accordance with the CRTC's annual price cap compliance process. For information on this process, please visit the CRTC website
.

Summary of changes that will take effect June 01, 2023:

Service	Province	Rate Change
Business Individual Line (non-contracted & contracted)	AB, BC, QC	Up to 6.6% increase per line in regulated exchanges
Multiline Service (non-contracted & contracted)	AB, BC, QC	Up to 6.6% increase per line in regulated exchanges
Analog Private Line, Remote Call Forwarding, QC Inter Exchange Private Line, Ethernet Access Service, Digital Network Access, BC Program Transmission, AB Local Broadcast	AB, BC, QC	Up to 10% increase

Service

Province

Rate Change

Business Individual Line (non-contracted & contracted)

AB, BC, QC

Up to 6.6% increase per line in regulated exchanges

Multiline Service (non-contracted & contracted)

AB, BC, QC

Up to 6.6% increase per line in regulated exchanges

Analog Private Line, Remote Call Forwarding, QC Inter Exchange Private Line, Ethernet Access Service, Digital Network Access, BC Program Transmission, AB Local Broadcast