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Personal Support page.

Managing Business Connect service outages

Learn how to check if your Business Connect services are experiencing any outages and actions you may take when outages arise.

Simply visit
telus.com/cloudphonestatus
 to check if your account is affected by a current Business Connect service outage.

If you are affected by a reported outage, you can log into
My TELUS
 and submit a
Support Request for Technical Support
 with Business Connect to receive assistance within 48 hours.

If you require immediate assistance, please call
Business Connect Technical Support
 and select
option 3
.

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