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Automatic call recordings | | 100,000 recordings per account |
On-demand call recordings | | 200 recordings per voicemail box per user |
| | Once there are 200 unheard voicemails, any new voicemails will replace existing ones, starting with the oldest. |
| | Once there are 200 unread faxes, any new faxes will replace existing ones, starting with the oldest. |
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Text and multimedia messages (SMS & MMS) | | 5,000 messages for every user in each of these folders: Inbox, Outbox, Sent, Deleted Messages are deleted when there are more than the maximum number. |
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| Default option: Never deleted Other preset options: 30 days, 60 days, and 90 days | When this setting is changed, that change resets the deletion clock.
For example: If you change the policy from 30 days to 60 days on June 1, only conversations that happen on or after June 1 will be deleted once 60 days have passed. |