Changing the amount of rings for inbound calls — For TELUS Business customers

Business Connect users and Admins can increase or decrease the amount of rings you and the caller will hear before calls are sent to voicemail

I am a Business Connect User

  1. Click
    Settings
    >
    Call Handling & Forwarding

  2. Under the call handling list, Change the
    Ring For
    time on the phones you wish to edit >
    Save

I am a Business Connect Admin

  1. In the Voice Manager, click
    Users
    > Select the user  >
    Call Handling & Forwarding

  2. Under the call handling list, change the
    Ring For
    time on the phones you wish to edit >
    Save

Did this article solve your problem?

Yes
No

Related articles

TELUS Business Optik TV Restart feature

Learn about the Business Optik TV Restart feature

Enabling or disabling Nighttime Mode on your TELUS Secure Business control panel

Learn how to change your TELUS Secure Business control panel display, voice settings and chime settings for evenings and nights.

Enabling or disabling Sensor Activity Monitoring for TELUS Business customers

See the status of a specific Door and Window or Motion sensor on your system status or event history.

Activate your TELUS Business email on an iPhone or iPad

Instructions to set up your business email account on an iPhone or iPad

Making a call or sending a text when travelling for TELUS Business customers

How to make phone calls and send texts to numbers in different locations while on a business trip to the US or international destinations.

Learn about accessibility at TELUS