Add or change a company greeting

As admin, you can change the greeting that is heard when calling the main number

Add a company greeting

From
Voice Manager
, select
Phone System > Auto Receptionist > General Settings > IVR Settings
Select
Edit
under
Company Hours Greeting
or
After Hours Greeting
Change
Set Greeting
to
Custom
and choose your recording method:
- Over the Phone
- Via computer microphone
- Importing
If you are editing a previously recorded greeting, select the
red Record button
and select your recording method
Once the recording is uploaded, select
Done

Turn off the company greeting

Did this article solve your problem?

Yes

No

Related articles

Business Connect® 23.4 release

Summary of the new features and updates in the Business Connect® 23.4 release

About My TELUS Support Requests

Learn all about our My TELUS Support Request

Business Connect Mobile App User Guide

Learn more about the Business Connect Mobile App

Set up the Business Connect desktop app to make outbound calls

This article will guide you on how to complete the Desktop app activation for outbound calls with both Admin and User accesses.

Download the Business Connect Desktop App

Learn more about the Business Connect Desktop App

Learn about accessibility at TELUS