TELUS Business Connect 23.3: Top features you should know

USA based Mobile carriers now require all business SMS users to register with The Campaign Registry (TCR) to ensure compliance with new regulations. 

These requirements apply to all businesses sending and/or receiving SMS from/to USA numbers through Business Connect

The registration process will be added in VoiceManager for customers who require SMS destined to the USA.

… all at no cost!

Previously blocked 111 is not free to use with TELUS Business connect as it does not overlap with any existing N11 services in Canada.

Users can create multiple CQs by downloading and then uploading a template file. This is similar to feature “Add Users in Bulk” in User List.

Feeling overloaded by too many messages? Now, when you are busy or on the go, you can quickly glance at the latest message, deciding if you want to open it or wait till later

Users can now detach the message tabs window from the main application. This message standalone window is great for multitasking and keeping your workflow streamlined.

We don’t want users to miss out on all the latest features that make working together a breeze. The desktop app now includes multiple notification types to remind users to update their app.

Reset your app and collect logs so you can quickly get help from support in the event of an issue. Supported on both Mac and Windows, with immediate reset upon activation. 

For Mac, in the >>>.

For Windows, in the >>— there you can find

Users can now pair their deskphone with the Telus Business Connect app and take advantage of more features including contact access, initiating calls from places such as calls logs, voicemail, chats, and more!