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Braille or large print bills
How to apply for a large print or Braille bill free of charge
If you are a visually impaired or cognitively disabled customer, you can choose to receive your bill in an alternate format. There is no cost to receive a different bill format.
: TELUS bills are printed on regular-sized paper, in landscape format.
: TELUS bills are translated into Braille
Neither the large print nor Braille formats can be used to make payments, but the standard paper bill is included with all mailings and can be used when you make a payment at a financial institution.
To apply for either alternate bill format, please complete the
special needs application
Special needs application form
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Closed captioning on TELUS Business Optik TV
Turn captioning on or off and learn how to change settings
How to turn on the descriptive video service in your Optik programming.
Learn about accessibility at TELUS