Approving a My TELUS member profile access

On this page, the account manager can learn how to grant access to new users.

How to approve access

Log in to
My TELUS
Select
My Profile
Under
My Accounts
, select
Add, remove or manage subscribers
On the insert featuring all pending access requests, select
Set Up Access
on the requests you wish to approve
Assign a
role
to the user, such as
Manager
or
Member
. This will control the user's range of privileges on the account. Learn more about
user privileges
Assign phone numbers
Note
: It is optional to assign a phone number to a manager. However, it is mandatory to assign at least one phone to a member, as this determines what phone(s) the member will be able to access on My TELUS.
Select
Confirm Access
or
Decline Access

Note
: If you would like to cancel an account or service, please contact us
.

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