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Adding a public Static IP address to a TELUS Office Internet plan

How to obtain a Static IP for use with your TELUS Office Internet connection.

About Public IP addresses

TELUS assigns a Public IP address to your modem in order to connect your business to the Internet. Most Public IP addresses are dynamically using a networking protocol called DHCP.

Public dynamic IP addresses can change over time due to various factors, including whether your modem was reset recently. A Static IP, on the other hand, is reserved for your Internet connection alone and will be reassigned to your modem or Internet gateway, even if they’ve been rebooted.

Why your Office Internet connection might require a Static IP

Reasons why Static IPs are used:

    Ordering a Static IP from TELUS Business

    Static IPs are tightly coupled with our Internet products for business and are only available to TELUS Business customers.

    If your business is not yet with TELUS Office Internet

    Contact Sales
     or request a
    sales callback
     to discuss which Internet products are the best fit for your business needs. A Public static IP address can be added to most plans and are configured on site by our installation technicians.

    If you already have TELUS Office Internet

    To add a Static IP to your existing Office Internet plan, follow these steps:

      A confirmation message will appear once your request has been submitted. A confirmation e-mail will also be sent to your e-mail address. Requests are processed within approximately two to four working days.

      You can also
      contact sales
       to place your Static IP order or to make changes to your existing TELUS Office Internet service.

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