Access Office Phone voicemail messages by phone

How to access messages from your office phone or any other phone

You can access your messages from any phone.

From your own phone

  1. From your own phone, wait for a dial tone, then dial
    *98

  2. Enter your password

  3. From the main menu, select
    1
    to review messages

  4. To delete a message, select
    7

  5. To save a message, select
    9

  6. To skip to the next message and leave this message as
    New
    ,
    Unheard
    select
    #

  7. To exit, select
    *
    *
    until you hear the system say "Goodbye," or simply hang up

From another phone

To listen to your messages away from home:

  1. Call your office phone number and press
    *
    during your greeting

    • From within Canada, call
      1-844-310-9898

    • Outside of Canada, dial your access number. (Long distance charges may apply)

      • 4032648283

      • 7804201414

      • 2506586311

      • 6044085200

      • 4166233322

      • 4183861071

  2. Listen to the voice instructions. Enter your
    10-digit mailbox number

  3. During your greeting, press
    *

  4. Enter your
    password

  5. From the
    main menu
    , press
    1

  6. To delete the message, press
    7

  7. To save the message, press
    9

  8. To skip to the next message and leave this message as
    New
    ,
    Unheard
    select
    #

  9. To exit, select
    *
    *
    until you hear the system say "Goodbye," or simply hang up

Downloads

Did this article solve your problem?

Yes
No

Related articles

Office Phone Call Return explained

How to retrieve the number from your last incoming call

Star commands for office phone explained

10 calling features you can activate or deactivate using “* + number”

Office Phone Anonymous Call Block explained

How to block phone calls from private callers

Call Forward on your Office Phone

Call Forward automatically forwards your calls to another number from your Office Phone for TELUS Business.

Learn about accessibility at TELUS