Enable travel coverage with My TELUS

Are you or your employees travelling outside of the country? Make sure you're covered with Easy Roam or one of our other travel add-ons.

While travelling, Easy Roam®
 covers more than 190 destinations worldwide. For one daily fee, Easy Roam gives you access to data from your monthly plan plus unlimited talk and text, so you can stay connected whenever you travel.

You may also purchase travel coverage add-ons for destinations not covered with Easy Roam.

Note
: The Easy Roam daily rate is in effect until 11:59pm (in the local time zone) on each calendar day that you activate the service.

Enable travel coverage with My TELUS

Log in to
My TELUS
Select the
Travel
tab
Select the desired
account
, then the desired
subscriber
(if applicable)
Here you'll be able to review your current travel coverage
Search for your travel destination in the
Where are you headed?
field, then scroll the page or select
View your options below
Choose your desired travel coverage:
- If your destination is
  covered by Easy Roam
  , select
  Discover Easy Roam
- If your destination is
  NOT covered by Easy Roam
  , use the
  Select
  buttons to choose your desired
  Roaming Pass
Review pricing and details:
- If purchasing Easy Roam
  , simply select
  Enable Easy Roam
  when ready to proceed
- If purchasing other travel coverage
  , enter your
  trip start date
  then select
  Buy this roaming pass
  when ready to proceed

Enable travel coverage with the My TELUS app

Note: 
Depending on your current travel coverage, you will see one of the following experiences. Please make sure to follow the most appropriate instructions.

No current travel coverage / Easy Roam partially enabled

Follow these instructions to enable travel coverage if you have no current coverage
 OR only have a single Easy Roam package enabled
 (US
 or International
):

Open the
My TELUS app
on your mobile device
Select
Plans & Devices
Select the
Travel
tab
Here you can review your
Current Travel Coverage
. Select
Get travel coverage
or
Options for other travel destinations
to proceed
Select the desired
subscriber
(if applicable)
Enter your destination in the
Where are you headed?
field, then scroll the page or select
View your options below
Choose your desired travel coverage:
- If your destination is
  covered by Easy Roam
  , select
  Discover Easy Roam
- If your destination is
  NOT covered by Easy Roam
  , use the
  Select
  button to choose your desired
  Roaming Pass
Review pricing and details:
- If purchasing Easy Roam
  , simply select
  Enable Easy Roam
  when ready to proceed
- If purchasing other travel coverage
  , enter your
  trip start date
  , then select
  Buy this roaming pass
  when ready to proceed

Full travel coverage enabled

Follow these instructions to purchase additional roaming passes if you already have both Easy Roam US and Easy Roam International enabled
:

Open the
My TELUS app
on your mobile device
Select
Plans & Devices
Select the
Travel
tab
Here you can review your
Current Travel Coverage
. Select
Options for other destinations
to proceed
Enter your destination in the
What country are you travelling to?
field to view available coverage options
Scroll the page and use the
Add travel option
buttons to select your desired travel coverage
For Step 1,
Select a start date
for the coverage, then select
Continue
For Step 2, review the coverage details, then select
Add travel pass
to complete the purchase

Note
: Use Wi-Fi while travelling to avoid roaming data fees.

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Enable travel coverage with My TELUS

Enable travel coverage with My TELUS

Enable travel coverage with the My TELUS app

Did this article solve your problem?

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