Transform how your business connects and collaborates

TELUS Business Connect brings calls, messages, and meetings together on one platform. Get ready for AI that automates tasks and elevates your customer experience. Built for modern business.
AI features coming soon. Be the first to know.
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A better office phone

Upgrade your communications tech with a voice, messaging, and video conferencing system all on one platform.

Turn every call into an opportunity

Connect to customers faster with call routing, personalized menus, and automation that reduces wait times.

Work from anywhere

Keep your business running from any location with desktop and mobile apps.

Made to grow with you

Access new features like a toll-free number. Plus add new seats as your team grows. 

Everything your team needs to stay connected

Manage calls, messages, meetings, and more on one unified platform
Person using TELUS Business Connect mobile app to make or transfer a call.

Take control with call management features

Transfer calls from your physical phone to mobile or desktop app, manage hold queues, and launch conference calls instantly—all from a unified interface.
TELUS Business Connect HUD screen showing team members’ names, extensions, and availability status.

Connect to the right contact instantly

Connect callers to the right person, every time. Phone menus and availability insights ensure no delays and team efficiency.
Voicemail screen in the TELUS Business Connect app showing a message with transcription.

Never miss an important conversation

Stay connected from anywhere with instant message access and voicemail transcription.
Man using TELUS Business Connect to send a business text message from his mobile device.

Text from your business line

Send SMS and chat messages from desktop or mobile app using your business number.
TELUS Business Connect desktop interface showing a team chat channel with multiple users.

Collaborate with team channels

Create dedicated chat spaces for projects and teams, keeping conversations organized by topic and purpose.
TELUS Business Connect file management screen showing categorized folders and shared documents.

Access shared files instantly

Find and share documents without leaving Business Connect. Everything your team needs stays within reach.
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Switch from voice to video seamlessly

Transform any voice call into a face-to-face meeting instantly, without interrupting your conversation.
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Start meetings in one click

Start or join video calls instantly from your calendar, active call, or chat—no complicated setup required.
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Bring your files and tools with you

Connect with Google and Microsoft tools to access everything in one place.
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Create and manage tasks

Assign work, set due dates, and organize priorities with TELUS Business Connect.
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Plan your teams day with ease

Schedule meetings, shifts, and check-ins using a shared team calendar.

Built to work with your existing tools

TELUS Business Connect simplifies your workflow, boosting productivity and keeping operations running smoothly.
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Simplify your daily workflow across all platforms

Access calendars, join meetings, share documents, and collaborate with your team—all from within TELUS Business Connect, without missing a beat.
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Enhance customer relationships with CRM integration

Connect Business Connect to Salesforce™, Zendesk™, and other platforms to automatically log calls, accelerate response times, and keep your entire team synchronized.

Experience TELUS Business Connect in action

Make and receive calls across all your devices
Unify team and client conversations in one place
Launch video meetings instantly
Collaborate effortlessly with file sharing
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Empowering your industry with a better way to communicate

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Elevate client service and operational excellence

Transform your practice with integrated team collaboration, professional video conferencing, and enterprise-grade phone systems—unified in one secure platform.
  • Professional business identity
    Present a consistent, professional image with your dedicated cloud-based business number across all devices
  • Never miss a client call
    Call routing and professional auto-attendant ensure every client reaches you or the right team member
  • Complete call management at your fingertips
    Handle calls like a pro—park, hold, transfer, or flip calls seamlessly while maintaining client confidentiality
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Create exceptional experiences for customers and teams alike

Drive customer loyalty and operational excellence in retail through a unified communication platform.
  • Customer service that builds loyalty
    Create exceptional shopping experiences with integrated communications that ensure every interaction is professional, smooth and secure
  • Unified operations across all locations
    Bridge the gap between stores and corporate headquarters while integrating existing retail tools—all powered by one communications platform
  • Smart technology that understands retail
    Accelerate issue resolution, gain actionable insights from customer conversations, and boost retention with features designed for retail success
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Transform patient care with communication

Connect healthcare teams and patients seamlessly through messaging, secure video consultations and reliable phone systems—accessible from any device, anywhere.
  • Elevate patient satisfaction and engagement 
    Enhance patient care with communication solutions, featuring secure patient portals, automated reminders, and personalized care coordination
  • Optimize clinical workflows and care coordination 
    Empower healthcare teams with collaboration tools and communication that improves decision-making and improves patient access to quality care
  • Drive outcomes through analytics
    Convert communication insights into measurable gains in patient care, operational efficiency, and cost management
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One secure platform for your whole crew—from the office to the job site

Boost your crew's productivity and client communication, while protecting your margins and keeping projects running smoothly.
  • Keep teams connected everywhere
    Unite construction crews and contractors with seamless communication—whether on-site or remote. Call routing, instant messaging, and HD video conferencing ensure your team stays connected when it matters most
  • Unify your operations
    Consolidate your team's workflow on a single, powerful platform. Real-time file sharing, and seamless app integrations eliminate silos and boost productivity across any device
  • Empower your workforce
    Keep your construction teams fully equipped. Enable crystal-clear audio and instant communication that works as hard as your crew does
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One secure and compliant
platform for all your teams

Transform employee productivity and client relationships while driving revenue growth and operational efficiency across your financial services organization.
  • Unified communications that adapt to your business
    Integrate calls, messaging, video meetings, and client interactions in one secure platform—enabling teams to deliver exceptional service from any location
  • Client engagement that builds lasting relationships 
    Deliver personalized financial services while maintaining strict compliance standards while creating exceptional client experiences that drive loyalty
  • Operations optimized for global financial services
    Unite teams globally with headquarters, integrate mission-critical financial tools, and empower hybrid work—all through one communications ecosystem

Frequently asked questions

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Have a question or ready to order? We aim to respond within two business days.

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Talk to a Sales Expert for TELUS Business Connect

1-877-352-0898
8 a.m. - 11 p.m. EST, Monday - Friday
8 a.m. - 8 p.m. EST, Saturday - Sunday
Technical, Billing, and Account Support
1-844-626-6638
8am - 5pm local time , Monday – Friday | 24/7 Technical Support