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Contact TELUS Business

Please note, transactions such as PIN resetspayment updatesSIM Swaps and data top-ups can only be done via My TELUS and will no longer be supported by phone or chat.

Get help online

Support Requests

Get help from a real person. Ask any question to a support agent using our trackable My TELUS ticketing system and get a reply within 2 business days.

Book a sales call

Need more information about a TELUS Business product? Ready to make a purchase? Schedule a call with a sales agent and we’ll get you what you need.

Self-serve options

Learn how to pay your bill, check your data, manage your services and find answers to common questions all online.

Network & service outages

Report an outage or check for any existing outages impacting your business.

Track your orders

Check the status of your TELUS orders using My TELUS. If you don’t have a My TELUS account yet, you can check the status of your mobility orders using the order tracking page.

Managed IT

For support with your IT management, cybersecurity, technology strategy and more.

If you’ve already contacted TELUS and your issue remains unresolved, expedite your request here.