Hospitality Services

24/7 Help Desk

Give both staff and guests the 24/7 tech support they need, included at no extra charge with TELUS hospitality solutions.

Why choose TELUS 24/7 Help Desk?

No matter how tech-savvy your staff and guests may be, at some point, some of them may need expert help. When you choose TELUS hospitality solutions, you get a team of TELUS experts available 24/7 to support both – at no additional charge to you.

To ensure that your TELUS front desk and back office solutions help your staff deliver the efficiency and productivity you expect, you or your staff can call the help desk 24/7 with any issues they may experience, so they can focus on serving your guests.

Tent cards in every room direct guests to contact a toll-free number with their technical questions or issues, freeing up your front desk staff from dealing with tech support. Even issues with Channel on Demand, Video on Demand or pay per view paid services bypass your staff and land on the TELUS 24/7 Help Desk.

Explore our other products and services

Hospitality Overview

Get advanced technology to help you gain a competitive edge and meet guest expectations.

Managed Wi-Fi

A fully managed, property-wide network that ensures always fast, always consistent connections.

Guest TV

A variety of HD channels, plus streaming and casting integration to delight your guests.

Managed Internet

Avoid competing with guests for the speed you need to run your business.

Need a hand?

Our business specialists are ready to help you make the right decisions for your business.