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TELUS makes your Microsoft 365 business environment better

TELUS makes your Microsoft 365 business environment even better, connecting you to the global telephone network with 24/7 support and complementary solutions to help you thrive in the hybrid work era.

How TELUS enhances Microsoft 365 and Microsoft Teams

Chat. Collaborate. And now call.

Add TELUS Direct Routing or Operator Connect for Microsoft Teams to link to the global telephone network for exceptional call quality and reliability.

We make it easy.

TELUS project managers and 24/7 support make planning, implementing and supporting your Microsoft 365 deployment fast and worry-free.

Helping you thrive in a digital world.

Complement your Microsoft Teams deployment with TELUS communications, security and networking solutions to help you thrive in a hybrid work era.

Why add TELUS Direct Routing or Operator Connect for Microsoft Teams?

Connect Microsoft Teams to the global telephone network in one of two ways. Work with TELUS directly to integrate your phone systems and on-premise infrastructure with TELUS Direct Routing. Or, use Operator Connect to easily self-administer voice services directly within the Microsoft Teams Admin Centre portal.
Collaboration from anywhere
Combine Microsoft’s unified communications platform with TELUS’ voice solutions and work virtually anywhere, from any device.
Person holding tablet, seated, with laptop and phone on the table, signifying collaboration from anywhere with Microsoft 365 and Direct Routing from TELUS

Choosing between Operator Connect and Direct Routing

For companies planning to use Microsoft Teams for their unified communications needs, the choice between Operator Connect and Direct Routing will depend on their business requirements:

Preferred operator selection

Select TELUS from the list of approved telephone network (PSTN) providers with Operator Connect, or bring your own provider with Direct Routing.

Simple deployment and management portal

Simple web-based administration with Operator Connect, or in-depth programming and integration into legacy hardware with Direct Routing.

Reduce costs and increase productivity

Shared access to Azure with Operator Connect reduces infrastructure and management costs. Direct Routing offers a dedicated customized connection through Azure.

Speak with an expert to discover how Microsoft 365 and TELUS are better together

The benefits of Microsoft 365 include:
  • Flexible and familiar tools for centralized collaboration in real-time, across teams, devices and platforms.
  • Empower teams to stay connected and productive no matter where they are, regardless of distance or time difference.
  • Secure, regular back-up and storage of data in the cloud ensuring compliance and business continuity.
Microsoft 365 Product Icons: Microsoft Outlook, PowerPoint, Excel, Teams and Word

Microsoft 365 Plans

Microsoft licences delivered by TELUS include these benefits: personal onboarding service, 24/7 support, and much more through our Business Apps Concierge Service.1

Business Basic

Online versions of Microsoft 365 with:
  • Word, Excel, PowerPoint and Outlook
  • 50 GB mailbox and 1 TB storage
  • Microsoft Teams video conferencing

Business Standard

All the features of Basic, plus:
  • Desktop versions of Office apps with premium features
  • One license covers 5 phones, 5 tablets and 5 PCs or Macs per user

Business Premium

All the features of Standard, plus:
  • Advanced security features
  • Access and data control with Intune
  • Cyberthreat protection with Microsoft Defender

Enterprise E3

Core security and compliance capabilities for your enterprise:
  • Desktop, web and mobile versions of Office apps
  • Windows Enterprise OS
  • Microsoft Planner, Power Apps, Power Virtual agents
  • Intelligent security

Enterprise E5

All the features of Enterprise E3, plus:
  • Advanced analytics
  • Extended identity and threat protection
  • Information protection and advanced compliance capabilities
  • Power BI to gain business value from your data

Enterprise F3

Frontline workforce with productivity apps and cloud services:
  • Intuitive tools that deliver a connected and secure experience
  • Customized apps and workflow automation
  • Safeguard company assets with intelligent security

TELUS is a complete Microsoft vendor. Contact us to learn more about all our plans.

The switch to Microsoft 365 can be easy with TELUS

We offer a variety of additional service offerings to ensure your business has a worry-free transition to Microsoft 365.

Productivity Suite Onboarding2

Our experts guide businesses to make their business apps experience worry-free from the start.

Productivity Suite Migration2

Customers can enjoy peace of mind while TELUS manages all aspects of mailbox migration from start to finish (minimum purchase of 4 mailboxes).

Professional Services

Advisors from TELUS Consulting Services will help transform your business to the cloud.

Managed Services

Maximize your Microsoft 365 investment to enhance productivity and reduce operational costs.

Make Microsoft Teams even better

TELUS Business Connect links Microsoft Teams to the global telephone network while adding advanced features, including analytics, usage reports and call recording.
Woman using mobile phone in front of open laptop. Her coffee cup, plants and a bowl of bananas are visible in the frame.

Modernize your network to thrive in the hybrid work era

With more data being collected, more devices being connected and more employees working from more locations, make your Microsoft 365 environment even better with an intelligent network from TELUS.
Man using tablet in an office setting - Microsoft 365 with SD-WAN

Have a question or ready to order?

We aim to respond within two business days.

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