Extending our ComputerTalk partnership into 2026 and beyond
Other · Feb 25, 2026
Customer expectations have never been higher. Whether it's a quick question or a complex issue they need help with, customers are looking for seamless, personalized experiences. That's why we're excited to share that TELUS Business is continuing our trusted partnership with ComputerTalk to deliver best-in-class Contact Centre as a Service (CCaaS) solutions.
Customer experience excellence powered by partnership.
For decades, TELUS Business has used our expertise in contact centers and customer engagement to provide a comprehensive range of tailored solutions that leverage the latest technologies. To further build on that legacy, we are extending our long-standing partnership with ComputerTalk - a solutions provider that has been able to grow and evolve with TELUS and our customers for the past 15 years.
Our shared organizational values empower us to focus on what matters most - Canadian businesses seeking cutting-edge functionality and features provided via thoughtfully implemented solutions, customized to their business and customers. Our joint future-focused approach ensures TELUS Business CCaaS offerings are able to easily adapt as the technology and business landscapes evolve.
ComputerTalk is proudly Canadian.
With security requirements becoming more stringent, especially for government organizations and Crown corporations, working with ComputerTalk helps our solutions to meet and exceed these standards with security certifications (PCI, SOC2), and strong architecture, and are in full compliance with Canadian public sector legislation. As a Gold Certified Microsoft Partner and as one of the largest Microsoft certified Contact Centres in Canada, a CCaaS solution powered by ComputerTalk is particularly well positioned as a solution for many Canadian organizations.
By partnering with a Canadian solutions provider, TELUS Business can help keep your data protected as per Canadian privacy laws and security standards, while supporting local innovation.
What is Contact Centre as a Service (CCaaS) powered by ComputerTalk?
This CCaaS solution is an AI-powered hosted contact center supporting omnichannel customer service, specializing in Microsoft Teams. It ensures strong return on investment (ROI), compliance (PCI, SOC II, ISO, DNTL), disaster recovery and seamless integration with unified communication platforms for continuous operations.
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to connect with our experts to learn more. Authored by:
TELUS Business