It's up to you

If you've come to this page directly and would like to learn more about how we are committed to protecting your privacy, please visit There you will find explanations of the industry-leading processes we have put in place to safeguard your personal information.

One of the choices we provide at TELUS is the opportunity for our customers to opt-out of including their information in de-identified form where the information or insights are intended to be shared within the Trusted Signals Exchange to assist participants in research, planning, or product and service development, except where such information sharing is required by law.

If you wish to opt-out, please enter your account number 

below. Once entered, you will receive a confirmation number confirming your opt-out.

Your feedback

Your feedback is important to us—we are interested to know why you are choosing to opt-out: