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Reset your modem to factory settings

Reset your modem to factory settings

Modem not listed? Call 310-8324 for a free upgrade.

TELUS Wi-Fi Hub
Actiontec T3200M
Actiontec T1200H/T2200H
Actiontec V1000H/V2000H
ZyXEL VSG-1432
  • Can't connect to the Internet
  • Disconnecting Wi-Fi
  • Slow Internet connection
  • Can't browse certain websites
  • How to troubleshoot frequent loss of Internet connection

Getting started

  • Connect to your Wi-Fi
  • Enable TELUS Internet and Optik TV with Easy connect
  • Prepare for repair

Learning

  • Change your Wi-Fi network’s name and password on My TELUS
  • Modems explained

Troubleshooting

  • Slow Internet connection
  • Wi-Fi performance explained
  • Can’t connect to your TELUS Office internet: Some of my devices cannot connect
  • Can't connect to your TELUS Office internet: All my devices cannot connect
  • All my devices cannot connect to the internet (Actiontec T3200M)
  • All my devices cannot connect to the Internet (Actiontec V1000H / V2000H)
  • All my devices cannot connect to the Internet (Actiontec T1200H / T2200H)
  • All my devices cannot connect to the Internet (ZyXEL VGS - 1432)
  • All my devices cannot connect to the internet (TELUS Wi-Fi Hub)

Interesting articles

  • Reset your modem to factory settings

Getting started

  • Setting up email on your mobile device
  • TELUS Webmail explained
  • Sign in to TELUS Webmail
  • Transfer Shaw email to TELUS email
  • Best password practices for your TELUS email
  • Set up TELUS Email on your computer
  • Set up TELUS email on your iPhone or iPad
  • Setting up TELUS Email on your mobile device or tablet
  • Change your TELUS email password

Learning

  • Change your TELUS email password (Legacy)
  • Differences between TELUS.net, TELUS Webmail, and TELUS email
  • How to manage spam email
  • Tips on identifying spam

Troubleshooting

  • Troubleshoot email issues
  • Reset your TELUS Webmail password and add a recovery email address
  • mytelus.telus.com is now retired

Interesting articles

  • TELUS email storage

Getting started

  • TELUS email powered by Google: What you need to know
  • Day one checklist
  • Logging into Google Apps and Services with alternate email address
  • Set up TELUS Email on your computer
  • Setting up TELUS Email on your mobile device or tablet
  • Change your TELUS email password
  • Send an email from an alias

Learning

  • Less secure applications

Troubleshooting

  • Frequently asked questions: TELUS email transition
Contact support

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