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Install the My TELUS app

Install the My TELUS app

Select your device:

Apple iPhone or iPad

Getting started

Activate / Add a line to your Mobility Business Account
Anywhere Upgrades – Mobility Service Terms
Replace your phone or change a SIM card
What is an eSIM voucher?
Change or swap your SIM card

Learning

Device balances
Trade in your mobile phone
NFC Mobile Payments
Wellness Messenger FAQs
TELUS Bring-It-Back explained
Install the My TELUS app
Manage service to a lost or stolen mobile device
Bring Your Own Device (BYOD) activations: Frequently asked questions
TELUS device recycling information
Renew a Mobility Business line
Check your device warranty

Troubleshooting

Troubleshoot problems with your phone battery
Mobile phones and tablet repair
TELUS Device Care
TELUS Device Checkup app explained
Unlock your TELUS mobile device
Prevent malware, viruses and Trojans on your mobile device
End-of-life device repair

Interesting articles

Recycle your mobile device

Troubleshooting

Mobile phones and tablet repair

Interesting articles

Samsung Galaxy Watch FAQ

Getting started

TELUS Drive+ explained

Learning

Set up data notifications for Drive+

Troubleshooting

Troubleshooting issues with TELUS Drive+

Getting started

TELUS Alexa Skill explained

Getting started

Set up your mobile hotspot
Huawei E8372 mobile internet key

Contact support

Search Support

The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.

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TERRITORIAL ACKNOWLEDGEMENT

The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.

The Network that gives back

TELUS Service Status

Privacy / Cookies

Wireless Code, Simplified

Policies and Disclosures

TELUS & CRTC Wireless Code

Commercial Business (101+)

TELUS Agriculture

Instagram

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