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Install the My TELUS app

Install the My TELUS app

Select your device:

Apple iPhone or iPad
Android

Getting started

  • Activate / Add a line to your Mobility Business Account
  • Mobility service terms
  • What is an eSIM voucher?

Learning

  • Device balances
  • Replace your phone or change a SIM card
  • Trade in your mobile phone
  • NFC Mobile Payments
  • Wellness Messenger FAQs
  • TELUS Bring-It-Back explained
  • Install the My TELUS app
  • Bring Your Own Device (BYOD) activations: Frequently asked questions
  • TELUS device recycling information

Troubleshooting

  • Troubleshoot problems with your phone battery
  • Mobile phones and tablet repair
  • TELUS Device Care
  • TELUS Device Checkup app explained
  • Unlock your TELUS mobile device
  • Suspend service for a lost or stolen device
  • Prevent malware, viruses and Trojans on your mobile device
  • End-of-life device repair

Interesting articles

  • Recycle your mobile device

Troubleshooting

  • Mobile phones and tablet repair

Interesting articles

  • Samsung Galaxy Watch FAQ

Getting started

  • TELUS Drive+ explained

Learning

  • Set up data notifications for Drive+

Troubleshooting

  • Troubleshooting issues with TELUS Drive+

Getting started

  • TELUS Alexa Skill explained

Getting started

  • Set up your mobile hotspot
  • Huawei E8372 mobile internet key
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We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the  xʷməθkʷəy̓əm (Musqueam),  Sḵwx̱wú7mesh (Squamish) and  Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about  TELUS’ commitments to Reconciliation.
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We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the  xʷməθkʷəy̓əm (Musqueam),  Sḵwx̱wú7mesh (Squamish) and  Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about  TELUS’ commitments to Reconciliation.
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