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Install the My TELUS app

Install the My TELUS app

Select your device:

Apple iPhone or iPad
Android

Getting started

  • Activate your mobile device
  • Mobility service terms
  • What is an eSIM voucher?

Learning

  • Device balances
  • Replace your phone or change your SIM card
  • Trade in your mobile phone
  • NFC Mobile Payments
  • Wellness Messenger FAQs
  • TELUS Bring-It-Back explained
  • Install the My TELUS app
  • Bring Your Own Device (BYOD) activations: Frequently asked questions
  • TELUS device recycling information

Troubleshooting

  • Troubleshoot problems with your phone battery
  • Mobile phones and tablet repair
  • TELUS Device Care
  • TELUS Device Checkup app explained
  • Unlock your TELUS mobile device
  • Lost or stolen mobile device
  • Prevent malware, viruses and Trojans on your mobile device
  • End-of-life device repair

Interesting articles

  • Recycle your mobile device

Troubleshooting

  • Mobile phones and tablet repair

Interesting articles

  • Samsung Galaxy Watch FAQ

Getting started

  • TELUS Drive+ explained

Learning

  • Set up data notifications for Drive+

Troubleshooting

  • Troubleshooting issues with TELUS Drive+

Getting started

  • TELUS Alexa Skill explained

Getting started

  • Set up your mobile hotspot
  • Huawei E8372 mobile internet key
Contact support

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