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Can't connect to your TELUS Office internet: All my devices cannot connect

Can't connect to your TELUS Office internet: All my devices cannot connect

What to do if your devices will not connect to the internet














Telust3200M Whbg
Actiontec T3200M




Actiontec V1000H
Actiontec V1000H / V2000H




Actiontec T1200
Actiontec T1200H / T2200H




Zyxel Vsg 1432
ZyXEL VGS - 1432


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  • Can't connect to the Internet
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Getting started

  • Connect to your Wi-Fi
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Learning

  • Set up your modem to use a static IP
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Troubleshooting

  • Retrieve your Wi-Fi password

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Getting started

  • Find or connect to a TELUS Wi-Fi location

Troubleshooting

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We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the  xʷməθkʷəy̓əm (Musqueam),  Sḵwx̱wú7mesh (Squamish) and  Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about  TELUS’ commitments to Reconciliation.
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We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the  xʷməθkʷəy̓əm (Musqueam),  Sḵwx̱wú7mesh (Squamish) and  Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about  TELUS’ commitments to Reconciliation.
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